Organisation Design
Become efficient and effective
Leaders interested in organisation design have an edge. They believe the organisation behaves the way it does because of its design. The characteristics of a poor design will be:
- Poor Performance / Results
- Evidence of duplication and waste
- Silo mentality
- Lack of customer focus
- Lack of ownership
- Misaligned values / unwanted behaviours
- Delays in decision making
- Mistrust between leaders and workers
Leaders believing design matters will act on five principles:
1. Design is driven by business strategy
2. It means holistic thinking - Investors in People framework for example looks across systems, people, structures, measures, processes, cultures and operational aspects.
3. Design for the future is better than design for now.
4. Design must not be taken lighty - It is resource intensive and relies upon a dedicated and strong change leadership acumen.
5. Design is a fundamental process not a quick fix. Relies on strong governance and project management disciplines.
Approach
1. Create a compelling reason to invest in design - driven by strategy
2. Develop options before making a choice
3. Choose the right time. Form a powerful coalition and communicate
4. Collect dysfunctional data
5. Dont be complacent - Focus on continuous improvement culture.
Coaching For Change will guide you through a step by step methodology that focuses on functional value.
Working backwards from a clearly defined organisation design brief. You will be guided to identify dysfunctional aspects of flow, procedures and systems aligned to delivering value from a customers perspective.
Organisational design is not about playing around with an org chart and putting names in boxes. It is about being revolutionary, getting a breakthrough in performance you never thought possible. Thinking functions and value rather than department and people.