Change Leadership Part 1
17/12/2010
CLAW 360™
Change Leadership Attributes Wheel
If you have tried or are in the process of any business improvement change then you will realise how tough it is to engage people, get them on board with the journey and accept new standards of operating. In the lean world, carrying out isolated "rapid" improvement activities with a scatter gun approach through kaizen or Jishuken type events may get a short term breakthrough but does it really deliver benefits in the long term? Businesses get an enthusiastic early response from workers but it soon dies through lack of change leadership capability. Worse still, is the fact that the events have not been thought through and are nothing more than "superficial quick wins" delivering little value to customer.
Good change leadership capabilities are needed to ensure sustainable change and excellence are pursued as a way of life - part of the culture. Creating a culture of continuous improvement, working to new and improved standards, problem solving and solution ownership is only capable through the balanced use of a key set of change leadership attributes.
Here are the 18 Change Leadership attributes that make up a competency framework in being effective in a change leadership role.
Part 2
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